Important information to know about to keep your account open

The funds in your San Francisco Medical Reimbursement Account (SF MRA) allow you to get money back for a range of health and wellness expenses.

Funds in your SF MRA come from your past or current employer. These funds belong to you even if you have additional health insurance, change jobs, or leave the state or country.

Keep Your Account Active
The City and County of San Francisco will close SF MRAs that are inactive, with no account activity for three years.

Spend Your Funds
To help you avoid an account closure, due to inactivity, some SF MRA communications will include a date that you should “Spend Your Funds By.” This date is always three years after your last account activity. This date resets after new activity on your account.

Account Actions to Take
Activities that help keep your account active include enrolling in the SF MRA benefit, receiving a new deposit, or when you file a claim for reimbursement.

You’ll receive a statement by mail or email up to four times per year to let you know the balance of your SF MRA available funds.

SF MRA Effective Date
An additional date to know when submitting a claim for reimbursement is your SF MRA effective date. This is the date of your employer’s first deposit into your SF MRA. You can submit claims for eligible health expenses that occurred starting from this date onward.

Visit our FAQ page for answers to any additional questions.